About
A local repair shop — not a chain, not a call center
Apex PC Repairs is an independent workshop in Loma Linda. We started it because too many people were being quoted for a new machine when the old one needed a $40 part and an afternoon on the bench.
01The shop
Built around doing the repair, not the upsell
We opened in 2016 with a bench, a soldering iron and a simple rule: quote the honest fix, and don't start until the customer has said yes to the price.
That rule still runs the place. Most of what comes through the door — slow laptops, cracked screens, dead drives, flaky office Wi-Fi — has a straightforward cause once you actually look. We look first, explain what we found, and let you decide.
We work on Windows PCs, Macs, Chromebooks and most Linux setups, plus the networks and storage that tie a home or small office together.
If a repair isn't worth it, we'll tell you that too — including what we'd buy instead and how to move your data across. Being straight with people is how the shop has kept going.
02What you can count on
Four things that don't change, job to job
Experience
We've been fixing Inland Empire computers and networks since 2016 — long enough to have seen the same board fault fifty times and to still enjoy the one we haven't. Laptops, desktops, servers, NAS boxes, point-of-sale, the lot.
Certifications
Our technicians hold CompTIA A+ and Network+ certifications and keep them current. We use manufacturer-grade or OEM parts and tell you exactly what's going into your machine.
Customer focus
One technician owns your job from diagnostic to handover. You'll have their name and a direct line, and you'll hear from us before a cost changes — never after.
Trust
Fixed quotes approved before any work. No fix, no fee. Your files are left private, machines are stored securely, and we'll sign an NDA for business work as standard.
03The difference
How we work vs. how it often goes
Flat “diagnostic fee” whether or not they find anything
Free diagnostic — you only pay when the problem is solved
Replace the whole part and mark it up
Component-level repair where it's genuinely the better option
“It'll be ready sometime next week”
A realistic date with the quote, and a message if that slips
Wiped and reinstalled to save time
Your data and setup preserved unless you ask otherwise
04The people
Who you'll actually be dealing with
A small crew of technicians who each own their jobs end to end. Same faces, same shop, every time you come back.
Our promise, in four lines
- Free diagnostic and a fixed quote before any work begins
- No fix, no fee — you only pay when the problem is solved
- 90-day warranty on parts and labor
- Most laptop and desktop repairs back within 24–72 hours
Got a machine that won't behave? Let's take a look.
Book a slot, call the shop, or message on WhatsApp. Free diagnostic, honest quote, no pressure either way.