Appointments
Book a time that works for you
Scheduling runs through Square, so you can see real availability and get an instant confirmation. It takes about a minute.
01How it works
From booking to fixed
- 1
Pick a service and a slot
Our booking runs on Square. Choose what you need — drop-off, pick-up, on-site or a remote session — and a time that suits you.
- 2
Get your confirmation
Square emails and texts you the details. Reschedule from that same confirmation any time.
- 3
We take a look
Bring it in, we collect it, or we dial in for remote sessions. The diagnostic happens first.
- 4
You approve the quote
We send a fixed price before any work. Approve it and we get started; decline and the diagnostic is still free.
02Before your appointment
What to have ready
- The device and its charger or power lead
- Your sign-in PIN or password — or tell us if you'd rather we work without it
- Any external drives, dongles or docks involved in the problem
- A short note of what's wrong and when it started
- A backup if you already have one (we'll back up what we can regardless)
Ready when you are
Walk-ins are welcome during opening hours too, but booking a slot means we can have the right parts and bench time set aside.